Privacy Policy

Wadj Planner (“we,” “us,” or “our”) operates wadjplanner.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Site or purchase our digital planners. We comply with Canada’s PIPEDA, the U.S. CCPA/CPRA (California), and other applicable privacy laws.

1. Information We Collect

• Order information: name, email address, billing details, and purchase history. Payment card details are processed securely by our third-party payment processors and are never stored on our servers.
• Technical information: IP address, browser type, device type, and pages visited on our Site.
• Communication information: messages you send us and, if you subscribe with consent, your email address for our newsletter.

2. How We Use Your Information

• To deliver your digital planners instantly by email and through your download link.
• To process payments, issue receipts, and provide customer support.
• To send transactional emails (order confirmation, download links, purchase updates).
• To send marketing emails (newsletters, offers) only with your consent — you can unsubscribe at any time.
• To understand how visitors use our Site and improve our products.
• To comply with legal and tax obligations.

3. Consent & Legal Bases (PIPEDA / CCPA Notice)

In Canada, we collect and use personal information only with your knowledge and consent, for reasonable purposes, and we limit collection to what is necessary (PIPEDA). In the United States, the categories of personal information we collect and the purposes for which they are used are disclosed here as required by the CCPA/CPRA. We do not sell your personal information.

4. Who We Share Information With

• Payment processors (e.g., Stripe, PayPal) — to process your payment securely.
• Email service provider (MailPoet) — to deliver order emails and, with consent, newsletters.
• Hosting provider (Hostinger) — to operate and secure the Site.
• Authorities — when required by law.

We never sell or rent your personal information to third parties.

5. Your Privacy Rights

Canada (PIPEDA)

• Access and correct your personal information.
• Withdraw consent at any time.
• File a complaint with the Office of the Privacy Commissioner of Canada (OPC).

United States (CCPA/CPRA – California residents)

• Right to know what personal information is collected.
• Right to delete personal information.
• Right to correct inaccurate information.
• Right to opt out of sale/sharing — we do not sell personal information.
• Right to non-discrimination for exercising your rights.

To exercise any right, email support@wadjplanner.com. We respond within the timeframes required by law.

6. Data Retention

We keep order records for the period required by law (including tax and accounting rules). Marketing data is kept until you withdraw consent or unsubscribe.

7. Data Security

We use SSL encryption, secure payment gateways, and access controls to protect your information. No method of transmission is 100% secure, but we apply commercially reasonable safeguards.

8. Children’s Privacy

Our Site is not directed to children under 13, and we do not knowingly collect personal information from children (COPPA). If you believe a child has provided us information, contact us and we will delete it.

9. Cookies

We use cookies to make the Site work and improve your experience. See our Cookies Policy for details.

10. International Transfers

Your information may be stored or processed in Canada or other countries where our providers operate, with appropriate safeguards in place.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date above will change accordingly, and material changes will be notified on the Site.

Contact Us

Wadj Planner
Email: support@wadjplanner.com