Frequently Asked Questions

Everything you need to know about digital planners — before and after you buy.

What exactly is a digital planner?

A digital planner is a PDF planner you use on a tablet, phone, or computer instead of paper. You write on it with a stylus or type, and your pages stay organized, reusable, and with you everywhere.

What do I need to get started?

Just a device and a free PDF app. An iPad with an Apple Pencil gives the smoothest experience, but Android tablets, phones, and computers all work beautifully too.

Which apps work with Wadj Planner?

GoodNotes, Notability, PDF Expert, Adobe Acrobat, Xodo, and Samsung Notes — any app that opens interactive PDFs. If it opens a PDF, it opens your planner.

Do I have to own an iPad or Apple Pencil?

No. The iPad and Pencil combo is the most loved setup, but you can plan with any stylus, your finger, or a keyboard on any device.

How do I get my planner after paying?

Instantly. Seconds after checkout, an email arrives with your download link. No shipping, no waiting — your planner is yours in under a minute.

Is this a subscription? Will I be charged again?

Never. You pay once and your planner is yours for life. No subscriptions, no renewals, no hidden fees.

Can I customize the design?

Yes — you choose the template that fits you. For example: you can choose between Sunday or Monday start, and lined or unlined.

Can I print the pages?

Wadj Planners are designed for screens, not paper — the interactive, hyperlinked pages are made for apps like GoodNotes. You will get the best experience using them digitally.

Can I use my planner on more than one device?

Yes. Your personal license covers all your own devices — iPad, phone, and computer. Just please do not share, resell, or redistribute the files.

Is my planner private?

Completely. Your planner lives on your device and your notes never leave it. We cannot see your pages, and no account is needed to use them.

What if I lose my file or get a new device?

No stress — you have lifetime access. Email us anytime and we will resend your download link.

What is your refund policy?

Because our planners are digital and delivered instantly, all sales are final. That is exactly why we offer a free sample page — try before you buy. And if you ever face a technical issue, we will make it right.

Do you ship to my country?

There is nothing to ship! Wadj Planner is 100% digital and available worldwide — your planner reaches you in seconds, wherever you are.

How do I use a discount code?

Type your code (like PLAN20) in the coupon box at checkout and watch the price drop instantly.

Still have a question?

We answer every message

Send a note below, or email us at support@wadjplanner.com. Most replies land within one business day.